When opening a shared calendar users receive "Unable to retrieve requested resource: 500"

This article applies to the following products:
     Messageware CalendarShare 2003

 

 

SYMPTOM

 

When users attempt to open a shared calendar they receive the following error:

 

Unable to retrieve requested resources: 500

 

CAUSE

 

This behavior occurs if the MWCache.dll file is unregistered on the Exchange Server.

 

RESOLUTION

 

To correct this behavior, please find the steps below on registering the MWCache.dll

 

1.      On the Exchange server where CalendarShare is installed, click on Start > Run

2.      Type cmd and press OK to open a command prompt window

3.      Navigate to \WINDOWS\system32\

4.      Type the following command:   regsvr32 mwcache.dll

5.        Restart the World Wide Web Publishing Service for the change to take effect

 

This article applies to the following products:
     Messageware CalendarShare 2003