Authentication Prompt when Opening MPEG Attachments

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SYMPTOM

When a user attempts to open an MPEG attachment in Outlook Web Access, they may be prompted for their username and password even though they are logged onto their mailbox.

MORE INFORMATION

Microsoft has confirmed that this is by design behavior.  MPEG attachments open in a new browser process, which causes the authentication dialog box.

REFERENCES

XWEB: Authentication Dialog Box When You Open an MPEG Attachment
http://support.microsoft.com/default.aspx?scid=kb;en-us;251561

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000