When a user clicks on the
Open as Web Page
to view a supported file attachment which exceeds the default WebReady file size limit, Outlook Web Access will display the following error message:
The document cannot be converted by the WebReady Document viewing service because it is larger than the maximum size limit set by the administrator for your organization.
This article includes information on how to configure the attachment file size limit on the Client Access Server by using registry keys.
To configure the attachment file size limit, apply the steps below:
On the CAS, launch the registry editor and navigate to the following registry key HKEY_Local_Machine\System\CurrentControlSet\Services\MSExchange OWA
Right click on MSExchange OWA and create a new Key called WebReadyDocumentViewing
, create a DWORD value
Set a value to the desired size e.g. 10240 kb = 10MB
Set a value to the desired size e.g. 10240 kb =10MB
Restart the World Wide Web Publishing Service for the changes to take effect
For additional information view the external links below:
How to Configure WebReady Document Viewing
How to Manage Maximum Message Size in Outlook Web Access