Cannot Open PowerPoint files in OWA

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SYMPTOM

Users receive the following error when opening PowerPoint attachments:

The page cannot be displayed.

The page you are looking for is currently unavailable. The Web site might be     experiencing technical difficulties, or you may need to adjust your browser settings.

MORE INFORMATION

Microsoft has confirmed this is a problem with Microsoft PowerPoint 2002.  The issue has been corrected by Microsoft and more information can be found in the Microsoft knowledgebase article referenced below.

REFERENCES

You receive a "The page cannot be displayed" error message when you click a hyperlink to a PowerPoint 2002 presentation
http://support.microsoft.com/default.aspx?scid=kb;en-us;310409

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000