Users receive a “403.6 You are not authorized to view this page” error when clicking the Manage Delegates button

This article applies to the following products:
     Messageware CalendarShare 2003

 

 

SUMMARY

When users click the Manage Delegates button in CalendarShare they receive the following error message: “403.6 You are not authorized to view this page”.

 

 

CAUSE

 

This error occurs when the X-CalendarShare and X-CalendarShare\bin virtual directories are configured to restrict all IP addresses.

 

 

RESOLUTION

 

Follow the steps below to correct this issue

1.        Using the IIS Manager navigate to \Web Sites\Default Web Site\X-CalendarShare

2.        Select Properties on the X-CalendarShare virtual directory

3.        Click on the Directory Security tab

4.        For the IP address and domain name restrictions click the Edit button

5.        Verify that Granted access is selected

6.        Remove all the entries in the list

7.        Click OK, Apply and OK

8.        Apply steps 2-7 for the X-CalendarShare\bin virtual directory



This article applies to the following products:
     Messageware CalendarShare 2003