The first page of a printed document displays: "This page is intended for printing only. Retrieving data from server..."

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SUMMARY

When pressing the print button in the Messageware AttachView document viewer, the print preview briefly shows the following header: "This page is intended for printing only. Retrieving data from server...”   The header is removed dynamically when all pages are loaded but printed on the first page.

CAUSE

The print function prints what was originally on the screen and not what was dynamically changed through JavaScript.  As a result, the "This page is intended for printing only. Retrieving data from server..." disappears from the print preview page after a few seconds but is still printed on the first page.

WORKAROUND

A possible workaround for this behavior is clicking the Cancel button in the Windows Print popup dialog and then clicking the Print icon from the browser window.

This behavior has been documented as an enhancement request and will be considered for a future Messageware AttachView release.

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000