Users receive the following error “HTTP Error 401.2 – Unauthorized” when accessing ASP pages after installing AttachView

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

 

SYMPTOM

 

After installing Messageware AttachView for Outlook Web Access, when users attempt to access ASP pages they receive the following error message:

 

  HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration. Internet Information Services (IIS)

 

 

RESOLUTION

 

This issue is unrelated to Messageware’s product line. To correct this issue, ensure that the "Enable Windows authentication" option is checked in the browser settings by following the steps below:

 

1.     On the client workstation, launch Internet Explorer

2.     Click on Tools and select Internet Options

3.     Navigate to the "Advanced" tab

4.     Under the "Security" section, ensure that the "Enable Integrated Windows Authentication" option is checked

 

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000