Incompatible Version of Messageware ActiveSend


When invoking Messageware ActiveSend the following error appears:

“ActiveSend detected an incompatible version of Microsoft Exchange Server.”



Messageware ActiveSend is configured to connect to a Microsoft Exchange Server version that it is not licensed for.


To view the licensed version:

1.     Open the ActiveSend Configuration console (Start/Programs/Messageware Incorporated/ActiveSend for Outlook Web Access/ActiveSend Configuration

2.     Change to the License tab

3.     The Licensed Version is detailed next to License Platform

To upgrade the license, contact Messageware Sales,


For more information please refer to the Messageware ActiveSend User Guide.


Last Reviewed: December 8, 2006