Messageware ActiveSend Address Check fails when entering user credentials

CAUSE

The username and password need to be entered exactly the same as when accessing OWA.

RESOLUTION

Enter the username and password as entered when accessing OWA, either:
    User
    Domain\User
    User@Domain.com

MORE INFORMATION

For more information please refer to the Messageware ActiveSend User Guide.

 

Last Reviewed: December 8, 2006